Shipping & Return Policy

 

Order Processing and Shipping

Efficient Processing: Orders are processed and shipped within 1-2 business days (Monday to Saturday).Rush Orders: To ensure same-day shipping, place your order before 12:00 PM MST and select "Rush" at checkout.

Tracking Information

Stay updated with real-time tracking. Once your order ships, you’ll receive an email confirmation with your tracking number.

U.S. Return Policy

Return Guidelines

  • Return Window: Returns are accepted within 30 days of purchase for a full refund.
  • Condition: Items must be unworn and in their original packaging.
  • Customer Responsibility: Return shipping costs are covered by the customer unless they have purchased the VIP Free Returns Protection.

VIP Free Returns Protection (U.S. Only)

  • With VIP Protection ($2.98): Enjoy hassle-free returns with no return shipping or restocking fees.
  • Without VIP Protection: Customers are responsible for all return shipping and restocking fees.

Non-Returnable Items

  • Final Sale Items: Clearance products cannot be returned.
  • Exemptions: Personalized items and Bracelets Made to Order are non-returnable. Check product descriptions for details.

🔗 To start a return, visit our Return Portal.

Canada Return Policy

We are happy to accept returns from our Canadian customers with the following guidelines:

Return Guidelines

  • Return Window: Returns are accepted within 30 days of purchase for a full refund.
  • Condition: Items must be unworn and in their original packaging.
  • Customer Responsibility: Customers are responsible for return shipping costs. VIP Free Returns Protection is not available for Canadian orders.

Non-Returnable Items

  • Final Sale Items: Clearance products cannot be returned.
  • Exemptions: Personalized items and Bracelets Made to Order are non-returnable.
To begin a return, visit our  return portal here.