Shipping & Return Policy
Order Processing and Shipping:
- Efficient Processing: Your order is carefully processed and shipped within 1-2 business days (Monday to Saturday).
- Rush Orders: To secure same-day shipment for "Rush" Orders, ensure placement before 12:00 PM MST.
- Stay Informed: Receive a prompt email confirmation, complete with a tracking number for real-time order tracking.
Return Guidelines:
- Generous Return Window: Eligible products can be returned for a full refund within 30 days of the purchase date.
- Condition Requirement: Returned items must be unworn and in their original packaging.
- Customer Responsibility: Please note that the customer is responsible for covering all shipping costs associated with returns unless they have purchased the VIP Free Returns Protection add-on.
VIP Free Returns Protection:
- With Purchase: By purchasing the VIP Free Returns Protection add-on for $2.98, you eliminate all return shipping and restocking fees. Enjoy the peace of mind with hassle-free returns.
- Without Purchase: If you do not purchase the VIP Free Returns Protection, you will be responsible for all return shipping and restocking fees.
Non-Returnable Items:
- Final Sale: Clearance products are considered final sale and cannot be returned.
- Exemptions: Personalized items and Bracelets Made To Order are non-returnable. Check the product description for specific details.
We prioritize your satisfaction and aim to provide a seamless shopping experience. For any inquiries or assistance, feel free to contact our dedicated customer support team. Thank you for choosing us!
To begin a return, visit our return portal here.