🎀 Welcome to the Reverie Threads FAQ & Help Hub
Hi lovely! 💕 We’re here to make everything smooth, easy, and beautiful. Below you’ll find quick info about shipping, returns, sizing, and more.
📦 Shipping & Delivery
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Orders ship in 1–2 business days (Mon–Sat)
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Rush orders placed by 12 PM MST ship the same day
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Most deliveries arrive within 3–5 business days
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You’ll receive an email with tracking once your order ships
🛁 Returns
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We accept returns within 30 days for a full refund
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Final sale items (clearance or personalized bracelets) can’t be returned
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You can start your return here: Return Portal
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Read our full return policy here: Shipping & Return Policy
🎁 Gifting
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You can send any item as a gift by entering the recipient’s name and address at checkout
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We do not include gift notes or receipts, but everything arrives beautifully packaged 💕
📏 Sizing Help
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Most items run true to size
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Each listing has a size chart, or check our full guide: Size Guide
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For bracelets: use a string and ruler to measure wrist size in inches. Then se the size chart in the product description of the bracelet. We’re happy to help you find the perfect fit!
📩 Need More Help?
You can always chat with us in the bottom-right corner of your screen or email support@reveriethreads.com — we’re here to help 💕